Recipes

Automation recipes: start from the problem

Start with the job you want off your plate. Each one points to the guide with the steps, costs and checks.

I want fewer no-shows

Appointment reminder texts in the UK

I want every website enquiry in my CRM, without duplicates

Automate website enquiries

Also: Choosing a CRM

I want customer questions answered on my website

AI chatbots for small businesses

I want calls answered when I can’t pick up

AI receptionist for a small business

Is the job worth automating at all? Put your hours into the savings calculator.

Checklist: turn on Xero's own invoice reminders

Before you build anything, use what Xero already includes. These steps follow Xero's help page on invoice reminders, checked 27 October 2026.

  1. Make sure every customer you want to remind has a current email address in your Xero contacts, and that you have the administrator or standard user role in Xero.
  2. Mark the invoices as sent. Xero only sends reminders for invoices marked as sent.
  3. Go to Sales, then Invoices, and click Invoice Reminders: Off.
  4. Tick Email customers when an invoice is. This turns on Xero's three default reminders for overdue invoices.
  5. Optional: add the button to the online invoice and a link to the PDF, so customers can pay from the email.
  6. Optional: set a minimum amount so tiny balances don't trigger reminders.
  7. Click Add reminder and choose due in for a friendly note before the due date. You can have up to five reminders.
  8. Edit each email. Keep the first polite and the last firm, and say how to pay.
  9. Click Save. Replies go to the login email of whoever turned reminders on. You can change this.

Still chasing the same customers after that? The invoices guide covers the next steps.

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